If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register. If you request to have your password emailed to you, your credit card information will be deleted from your profile.
Your address book, located in the shipping addresses & contacts page, is your personal storage space. We do not use the names of the people in your address book to send email promotions or catalogs by mail.
Information we share
Any personal information you provide to us on our website when you register or update an account, participate in a contest, sweepstakes, promotion or survey, join our mailing list, request a catalog, shop online, shop by telephone or in our stores, or request information (i.e. name, address, email address, telephone number and credit card information) is maintained in private files on our secure web server and our internal systems.
We also may share your information with unaffiliated third parties who provide services to American Pack such as helping us to maintain and manage our customer information, communicate with our customers, service our website, conduct promotions or surveys, order fulfillment, etc. American Pack does not authorize any of these service providers to use or disclose customer information other than in connection with providing services to American Pack.
In the event of a sale or merger of American Pack our customer’s personal information may be shared with the merged or purchasing entity. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.
Links to other sites
To enhance your shopping experience, the American Pack site may have links to other sites. Those web sites will have their own policies on privacy that you may wish to review. American Pack has no responsibility for these linked web sites.
If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser’s help section for instructions.
Changing Email Preferences
If you give us your email address either on the home page or when you register, or order, we will send you emails concerning sales and new products or information in regards to brand activities. To remove yourself from our email list you may login to My Account and opt out of our email promotions.
Updating email or postal addresses
You can edit or delete your email or postal address at anytime through the My Account Page.
Privacy for children
American Pack is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. American Pack does not sell products for purchase by children, and all children’s products we sell are for purchase by adults only.
Policy Changes & Questions
Mail: American Pack
124 Five Forks Street STE B212
King, NC 27021